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Navigating Student Online Services

Student Online Services Login

This video tutorial shows you how to login and use the OSU Student Online Services (SOS). Adobe Flash is required to watch the video.

Some of the steps are only used when you first login. It is important to pay attention to the instructions on each page. You may want to pause the SOS login video periodically, or print the static tutorial before starting the video for your reference while watching the video. It is also helpful to have the printed tutorial to use while you are logged into the SOS. Since you are an admitted student, you should be able to login and use the SOS now.

Login to Student Online Services

Static Tutorial

1. To reach the Student Online Services login page, click on the Student Online Services link from the OSU homepage. Look for the link on the lower left menu bar.
   
   
   
2. On the Student Online Services page, click on the “Online Services Quick Login” link.
   
   
   
3. To login, type in your OSU ID number, a 9-digit number that was given to you by the Office of Admissions in your acceptance letter. If you do not have your OSU ID available, you can also login using your Social Security Number (SSN). Then type in your General Access PIN (GAP) number. By default your GAP number is set to your date of birth in the following format: mm/dd/yy.
   
   
   
4. Notice: For your security, you will be asked to change your GAP on your first login. It is important that you choose something you can easily remember, but that others will not know or easily guess.
   
   
5. On your first login, you will also be asked to create a security question and answer. For example: What is your dog’s name? Rover. If you ever forget your GAP, you will be prompted to answer your security question that you created. Note: The answer you enter for your question is text and punctuation sensitive. You must provide the answer exactly as you typed it when you created it.
   
   
   
6. Congratulations, you are now logged in. The next tutorial will walk you through some of the helpful features of your Student Online Services account.

Features of Student Online Services

Student Online Services – Personal information and other features

Static Tutorial

This tutorial will highlight several important areas within Student Online Services:

1. Login to Student Online Services. If you have logged in before, you will be taken directly to the main menu, shown below. The following tutorial will walk you through several of these Main Menu options.
   
   
   
   
2. Registration. This process is covered in a separate section of this orientation.
   
   
3. Student Records. This menu permits you to display your grades, print an unofficial transcript, order official transcripts or view your account statements.
   
   At the end of each term, click the “Course Evaluation” link to evaluate your online courses. Note: This evaluation is called the “Student Evaluation of Teaching,” and is used by academic departments to improve courses and evaluate instructors’ performance.
   
   
   
   
   
4. Financial Aid. This menu allows you to view your financial aid eligibility, status and related information.
   
   
   
   
5. Personal Information. To view or change your personal information, click the “Personal Information” link from the Main Menu (shown below) or the “Personal Information” tab at the top of the page.
   
   
   
   
   The image below shows you the various features available in the Personal Information menu. If you forget your OSU ID, you can view it here at any time. This is also where you can:
   
   - update your phone number or address
   - change your directory settings, which are published on the OSU website and in a print catalog.
   
   Note: it is very important to keep your contact information up to date, as OSU and Ecampus will use this information to send you important notifications.
   
   
   
   
6. This completes the Student Online Services important features tutorial. We recommend that you explore Student Online Services further, so that you can take full advantage of the services offered here. We willrefer to Student Online Serviceslater in the orientation to show you how to register for your OSU courses.
   
   
7. To protect your privacy, don’t forget to log off.