{"id":1289,"date":"2019-11-12T08:08:44","date_gmt":"2019-11-12T16:08:44","guid":{"rendered":"http:\/\/ecampus.oregonstate.edu\/news\/?p=1289"},"modified":"2025-03-18T11:09:32","modified_gmt":"2025-03-18T18:09:32","slug":"ecampus-awarded-online-student-support","status":"publish","type":"post","link":"https:\/\/ecampus.oregonstate.edu\/news\/ecampus-awarded-online-student-support\/","title":{"rendered":"OSU Ecampus earns national recognition for online student support services"},"content":{"rendered":"<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-615 size-large\" src=\"https:\/\/i0.wp.com\/ecampus.oregonstate.edu\/news\/assets\/becerra_photography-29.jpg?resize=744%2C496&#038;ssl=1\" alt=\"Student working on a laptop while seated at a table, with an Oregon State Ecampus water bottle in the foreground\" width=\"744\" height=\"496\" \/><\/p>\n<p>Students who learn online at Oregon State University receive the highest level of academic support according to a distinction earned by the school.<\/p>\n<p>The Quality Matters organization, regarded as the nation\u2019s leading evaluator of high-quality teaching and learning experiences in online education, recently honored Oregon State with its <a href=\"https:\/\/www.qualitymatters.org\/qm-membership\/faqs\/qm-certified-programs\">Online Learner Support Certification<\/a>.<\/p>\n<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-1290 size-full\" src=\"https:\/\/i0.wp.com\/ecampus.oregonstate.edu\/news\/assets\/qm-learner-support-logo-web.jpg?resize=158%2C185&#038;ssl=1\" alt=\"Logo for the Quality Matters (QM) Online Learner Support Certification for 2019\" width=\"158\" height=\"185\" \/>The QM certification applies to all programs delivered online by Oregon State Ecampus, the university\u2019s top-ranked provider of distance education. It recognizes programs that provide \u201call the critical student and academic services needed for learner success and use learner feedback to continuously improve those services.\u201d<\/p>\n<p>In partnership with other OSU departments, the Ecampus staff provides access to a host of vital student support resources, including academic advising, tutoring, success coaching, exam proctoring, library access, financial aid and disability access services.<\/p>\n<p>\u201cWe wouldn\u2019t have been able to earn this certification without our partners across campus being so willing to go above and beyond to meet the needs of our students,\u201d said Marleigh Perez, the Ecampus director of student success. \u201cThis recognition will inspire us to expand our efforts, continue to seek students\u2019 opinions and find new ways to help them succeed.\u201d<\/p>\n<p>Ecampus regularly solicits feedback through a series of surveys, the results of which have spurred notable enhancements in student support services. Such changes include the expansion of success coaching services throughout the student lifecycle, and the creation of a financial hardship grant for learners whose unexpected financial issues interfere with their academic progress.<\/p>\n<p>Learn more about the student <a href=\"https:\/\/ecampus.oregonstate.edu\/students\/current\/\">support services for Oregon State\u2019s online students<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p><span class=\"span-reading-time rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\"><\/span> <span class=\"rt-time\"> 2<\/span> <span class=\"rt-label rt-postfix\">minute read<\/span><\/span>Students who learn online at Oregon State University receive the highest level of academic support according to a new distinction earned by the school. The Quality Matters organization, regarded as the nation\u2019s leading evaluator of high-quality teaching and learning experiences in online education, recently honored Oregon State with its Online Learner Support Certification.<\/p>\n","protected":false},"author":2,"featured_media":615,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1,10,6,2],"tags":[554,25,24,549,30,475],"class_list":["post-1289","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-all","category-awards","category-ecampus","category-in-the-news","tag-disability-access-services","tag-online-education","tag-online-learning","tag-quality-matters","tag-student-success","tag-student-success-coaching"],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/ecampus.oregonstate.edu\/news\/assets\/becerra_photography-29-e1573574601321.jpg?fit=744%2C496&ssl=1","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p7BNSE-kN","jetpack-related-posts":[{"id":2563,"url":"https:\/\/ecampus.oregonstate.edu\/news\/qm-online-learner-success-certification\/","url_meta":{"origin":1289,"position":0},"title":"Oregon State earns national honor for its ability to help online learners succeed","author":"Tracy Scott","date":"May 31, 2024","format":false,"excerpt":"Quality Matters, the nation\u2019s leading authority on quality assurance for online education programs, awarded Oregon State with its Online Learner Success Certification \u2014 recognizing OSU for its ability to \u201cdemonstrate that their learners are achieving success at a high rate.\u201d","rel":"","context":"In &quot;Online Learning Experience&quot;","block_context":{"text":"Online Learning Experience","link":"https:\/\/ecampus.oregonstate.edu\/news\/category\/learning-experience\/"},"img":{"alt_text":"A person at a desk types on a computer.","src":"https:\/\/i0.wp.com\/ecampus.oregonstate.edu\/news\/assets\/Ravonne-Byrd-Motic-221028-135.jpg?fit=800%2C450&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/ecampus.oregonstate.edu\/news\/assets\/Ravonne-Byrd-Motic-221028-135.jpg?fit=800%2C450&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/ecampus.oregonstate.edu\/news\/assets\/Ravonne-Byrd-Motic-221028-135.jpg?fit=800%2C450&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/ecampus.oregonstate.edu\/news\/assets\/Ravonne-Byrd-Motic-221028-135.jpg?fit=800%2C450&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":1677,"url":"https:\/\/ecampus.oregonstate.edu\/news\/online-course-excellence\/","url_meta":{"origin":1289,"position":1},"title":"Oregon State online classes are in a class of their own","author":"Tyler Hansen","date":"January 22, 2021","format":false,"excerpt":"At Oregon State University Ecampus, we have a proud history of pushing the boundaries of what\u2019s possible in higher education. Our track record of success spans decades and can be measured across 110-plus subject areas. What\u2019s the common thread that ties it all together? Oregon State Ecampus online courses set\u2026","rel":"","context":"In &quot;All Stories&quot;","block_context":{"text":"All Stories","link":"https:\/\/ecampus.oregonstate.edu\/news\/category\/all\/"},"img":{"alt_text":"A professor stands behind a clear lightboard with writing on as an animated erupting volcano is to his left. Online courses at Oregon State","src":"https:\/\/i0.wp.com\/ecampus.oregonstate.edu\/news\/assets\/online-courses-oregon-state.jpg?fit=744%2C414&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/ecampus.oregonstate.edu\/news\/assets\/online-courses-oregon-state.jpg?fit=744%2C414&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/ecampus.oregonstate.edu\/news\/assets\/online-courses-oregon-state.jpg?fit=744%2C414&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/ecampus.oregonstate.edu\/news\/assets\/online-courses-oregon-state.jpg?fit=744%2C414&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":1373,"url":"https:\/\/ecampus.oregonstate.edu\/news\/online-student-support-never-stops\/","url_meta":{"origin":1289,"position":2},"title":"Our student support never stops \u2013 in good times or in crisis","author":"Tyler Hansen","date":"April 17, 2020","format":false,"excerpt":"Here\u2019s one of the biggest misconceptions about learning online: Students have to learn all by themselves, with little support from the university community. At Oregon State, the faculty who develop and teach classes online are experts at creating innovative ways for students to interact with classmates, instructors and the course\u2026","rel":"","context":"In &quot;All Stories&quot;","block_context":{"text":"All Stories","link":"https:\/\/ecampus.oregonstate.edu\/news\/category\/all\/"},"img":{"alt_text":"No matter the (social) distance, we've got you.","src":"https:\/\/i0.wp.com\/ecampus.oregonstate.edu\/news\/assets\/744-wide-Screen-Shot-2020-04-16-at-4.25.12-PM.jpg?fit=744%2C498&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/ecampus.oregonstate.edu\/news\/assets\/744-wide-Screen-Shot-2020-04-16-at-4.25.12-PM.jpg?fit=744%2C498&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/ecampus.oregonstate.edu\/news\/assets\/744-wide-Screen-Shot-2020-04-16-at-4.25.12-PM.jpg?fit=744%2C498&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/ecampus.oregonstate.edu\/news\/assets\/744-wide-Screen-Shot-2020-04-16-at-4.25.12-PM.jpg?fit=744%2C498&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":2940,"url":"https:\/\/ecampus.oregonstate.edu\/news\/best-online-bachelors-degrees-2026\/","url_meta":{"origin":1289,"position":3},"title":"Oregon State once again lands in nation&#8217;s top 10 for best online bachelor&#8217;s degrees","author":"Tyler Hansen","date":"January 27, 2026","format":false,"excerpt":"Oregon State ranks No. 6 on U.S. News & World Report's Best Online Bachelor\u2019s Programs list based on the quality of its academic offerings, the level of support and engagement students receive and the credentials of faculty. OSU is the only institution in the U.S. to have earned a top-10\u2026","rel":"","context":"In &quot;All Stories&quot;","block_context":{"text":"All Stories","link":"https:\/\/ecampus.oregonstate.edu\/news\/category\/all\/"},"img":{"alt_text":"Orange graphic with a U.S. News \u201cBest Online Programs, Bachelor\u2019s 2026\u201d badge and the text \u201cTop 10 Again for 12 Straight Years.\u201d","src":"https:\/\/i0.wp.com\/ecampus.oregonstate.edu\/news\/assets\/Ecampus-News-800x450-3.png?fit=800%2C450&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/ecampus.oregonstate.edu\/news\/assets\/Ecampus-News-800x450-3.png?fit=800%2C450&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/ecampus.oregonstate.edu\/news\/assets\/Ecampus-News-800x450-3.png?fit=800%2C450&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/ecampus.oregonstate.edu\/news\/assets\/Ecampus-News-800x450-3.png?fit=800%2C450&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":2810,"url":"https:\/\/ecampus.oregonstate.edu\/news\/2025-eduventures-innovation-award\/","url_meta":{"origin":1289,"position":4},"title":"Oregon State Ecampus redefines online student success, earns Eduventures Innovation Award","author":"Tyler Hansen","date":"June 18, 2025","format":false,"excerpt":"Oregon State University Ecampus has earned a prestigious national award for its groundbreaking work in redefining how student success is measured and supported in online education. The Eduventures Innovation Award celebrates institution that are reshaping the future of education through bold, evidence-based initiatives.","rel":"","context":"In &quot;All Stories&quot;","block_context":{"text":"All Stories","link":"https:\/\/ecampus.oregonstate.edu\/news\/category\/all\/"},"img":{"alt_text":"A man sits at a table in a bright cafe while writing on a notepad. A white water bottle and open laptop are near him.","src":"https:\/\/i0.wp.com\/ecampus.oregonstate.edu\/news\/assets\/online-learners-2018-enrollment.jpg?fit=744%2C496&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/ecampus.oregonstate.edu\/news\/assets\/online-learners-2018-enrollment.jpg?fit=744%2C496&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/ecampus.oregonstate.edu\/news\/assets\/online-learners-2018-enrollment.jpg?fit=744%2C496&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/ecampus.oregonstate.edu\/news\/assets\/online-learners-2018-enrollment.jpg?fit=744%2C496&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":2669,"url":"https:\/\/ecampus.oregonstate.edu\/news\/quality-matters-endorses-oregon-state-online-teaching-principles\/","url_meta":{"origin":1289,"position":5},"title":"Quality Matters endorses Oregon State University\u2019s Online Teaching Principles","author":"Grace Hall","date":"October 23, 2024","format":false,"excerpt":"Made freely available via a Creative Commons license, the Online Teaching Principles help educators deliver online courses aligned with QM\u2019s research-supported Standards. ANNAPOLIS, Md. \u2014 Quality Matters (QM), the international leader for quality assurance in online and innovative digital teaching and learning environments, announces its endorsement of the Oregon State\u2026","rel":"","context":"In &quot;All Stories&quot;","block_context":{"text":"All Stories","link":"https:\/\/ecampus.oregonstate.edu\/news\/category\/all\/"},"img":{"alt_text":"A person uses a laptop while writing with a pen in a notepad.","src":"https:\/\/i0.wp.com\/ecampus.oregonstate.edu\/news\/assets\/note-taking-laptop.jpg?fit=800%2C450&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/ecampus.oregonstate.edu\/news\/assets\/note-taking-laptop.jpg?fit=800%2C450&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/ecampus.oregonstate.edu\/news\/assets\/note-taking-laptop.jpg?fit=800%2C450&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/ecampus.oregonstate.edu\/news\/assets\/note-taking-laptop.jpg?fit=800%2C450&ssl=1&resize=700%2C400 2x"},"classes":[]}],"_links":{"self":[{"href":"https:\/\/ecampus.oregonstate.edu\/news\/wp-json\/wp\/v2\/posts\/1289","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ecampus.oregonstate.edu\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ecampus.oregonstate.edu\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ecampus.oregonstate.edu\/news\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/ecampus.oregonstate.edu\/news\/wp-json\/wp\/v2\/comments?post=1289"}],"version-history":[{"count":0,"href":"https:\/\/ecampus.oregonstate.edu\/news\/wp-json\/wp\/v2\/posts\/1289\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ecampus.oregonstate.edu\/news\/wp-json\/wp\/v2\/media\/615"}],"wp:attachment":[{"href":"https:\/\/ecampus.oregonstate.edu\/news\/wp-json\/wp\/v2\/media?parent=1289"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ecampus.oregonstate.edu\/news\/wp-json\/wp\/v2\/categories?post=1289"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ecampus.oregonstate.edu\/news\/wp-json\/wp\/v2\/tags?post=1289"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}