{"id":1289,"date":"2026-05-12T08:08:44","date_gmt":"2026-05-12T15:08:44","guid":{"rendered":"http:\/\/ecampus.oregonstate.edu\/news\/?p=1289"},"modified":"2026-05-12T12:15:11","modified_gmt":"2026-05-12T19:15:11","slug":"ecampus-awarded-online-student-support","status":"publish","type":"post","link":"https:\/\/ecampus.oregonstate.edu\/news\/ecampus-awarded-online-student-support\/","title":{"rendered":"OSU Ecampus earns national recognition for online student support services"},"content":{"rendered":"

Students who learn online with Oregon State University receive the highest level of academic support according to a distinction earned by the school.<\/p>\n

The Quality Matters organization, regarded as the nation\u2019s leading evaluator of high-quality teaching and learning experiences in online education, recently honored Oregon State with its Online Learner Support Certification<\/a>.<\/p>\n

This is the second time OSU has received this honor, with the first coming in 2019. The certification applies for a period of five years.<\/p>\n

The QM certification applies to all programs delivered online by Oregon State Ecampus, the university\u2019s top-ranked provider of distance education. It recognizes programs that provide \u201call the critical student and academic services needed for learner success and use learner feedback to continuously improve those services.\u201d<\/p>\n

\"Quality<\/p>\n

In partnership with other Oregon State colleges and departments, the Ecampus staff provides access to a host of vital student support resources, including success coaching, academic advising, tutoring, exam proctoring, library access, financial aid and disability access services.<\/p>\n

\u201cWe wouldn\u2019t have been able to earn this certification without our partners across campus being so willing to go above and beyond to meet the needs of our students,\u201d said Marleigh Perez, the Ecampus senior director of student success. \u201cThis recognition will inspire us to expand our efforts, continue to seek students\u2019 opinions and find new ways to help them succeed.\u201d<\/p>\n

OSU Ecampus regularly solicits feedback through a series of surveys, the results of which have spurred notable enhancements in student support services. Such changes include the expansion of success coaching services throughout the student lifecycle, and the creation of a financial hardship grant for learners whose unexpected financial issues interfere with their academic progress.<\/p>\n

In 2024, Oregon State also earned QM’s Online Learner Success Certification<\/a>\u00a0for the university’s ability to \u201cdemonstrate that their learners are achieving success at a high rate, based on external comparisons and benchmarks.\u201d<\/p>\n

Learn more about the student support services for Oregon State\u2019s online students<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

<\/span> 2<\/span> minute read<\/span><\/span>Students who learn online at Oregon State University receive the highest level of academic support according to a new distinction earned by the school. The Quality Matters organization, regarded as the nation\u2019s leading evaluator of high-quality teaching and learning experiences in online education, recently honored Oregon State with its Online Learner Support Certification.<\/p>\n","protected":false},"author":2,"featured_media":615,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[1,10,6,672,676],"tags":[554,25,24,549,30,475],"class_list":["post-1289","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-all","category-awards","category-ecampus","category-learning-experience","category-why-osu","tag-disability-access-services","tag-online-education","tag-online-learning","tag-quality-matters","tag-student-success","tag-student-success-coaching"],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/ecampus.oregonstate.edu\/news\/assets\/becerra_photography-29-e1573574601321.jpg?fit=744%2C496&ssl=1","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p7BNSE-kN","jetpack-related-posts":[{"id":2563,"url":"https:\/\/ecampus.oregonstate.edu\/news\/qm-online-learner-success-certification\/","url_meta":{"origin":1289,"position":0},"title":"Oregon State earns national honor for its ability to help online learners succeed","author":"Tracy Scott","date":"May 31, 2024","format":false,"excerpt":"Quality Matters, the nation\u2019s leading authority on quality assurance for online education programs, awarded Oregon State with its Online Learner Success Certification \u2014 recognizing OSU for its ability to \u201cdemonstrate that their learners are achieving success at a high rate.\u201d","rel":"","context":"In "Online Learning Experience"","block_context":{"text":"Online Learning Experience","link":"https:\/\/ecampus.oregonstate.edu\/news\/category\/learning-experience\/"},"img":{"alt_text":"A person at a desk types on a computer.","src":"https:\/\/i0.wp.com\/ecampus.oregonstate.edu\/news\/assets\/Ravonne-Byrd-Motic-221028-135.jpg?fit=800%2C450&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/ecampus.oregonstate.edu\/news\/assets\/Ravonne-Byrd-Motic-221028-135.jpg?fit=800%2C450&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/ecampus.oregonstate.edu\/news\/assets\/Ravonne-Byrd-Motic-221028-135.jpg?fit=800%2C450&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/ecampus.oregonstate.edu\/news\/assets\/Ravonne-Byrd-Motic-221028-135.jpg?fit=800%2C450&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":2669,"url":"https:\/\/ecampus.oregonstate.edu\/news\/quality-matters-endorses-oregon-state-online-teaching-principles\/","url_meta":{"origin":1289,"position":1},"title":"Quality Matters endorses Oregon State University\u2019s Online Teaching Principles","author":"Grace Hall","date":"October 23, 2024","format":false,"excerpt":"Made freely available via a Creative Commons license, the Online Teaching Principles help educators deliver online courses aligned with QM\u2019s research-supported Standards. ANNAPOLIS, Md. \u2014 Quality Matters (QM), the international leader for quality assurance in online and innovative digital teaching and learning environments, announces its endorsement of the Oregon State\u2026","rel":"","context":"In "All Stories"","block_context":{"text":"All Stories","link":"https:\/\/ecampus.oregonstate.edu\/news\/category\/all\/"},"img":{"alt_text":"A person uses a laptop while writing with a pen in a notepad.","src":"https:\/\/i0.wp.com\/ecampus.oregonstate.edu\/news\/assets\/note-taking-laptop.jpg?fit=800%2C450&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/ecampus.oregonstate.edu\/news\/assets\/note-taking-laptop.jpg?fit=800%2C450&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/ecampus.oregonstate.edu\/news\/assets\/note-taking-laptop.jpg?fit=800%2C450&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/ecampus.oregonstate.edu\/news\/assets\/note-taking-laptop.jpg?fit=800%2C450&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":1677,"url":"https:\/\/ecampus.oregonstate.edu\/news\/online-course-excellence\/","url_meta":{"origin":1289,"position":2},"title":"Oregon State online classes are in a class of their own","author":"Tyler Hansen","date":"January 22, 2021","format":false,"excerpt":"At Oregon State University Ecampus, we have a proud history of pushing the boundaries of what\u2019s possible in higher education. 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