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CSSA faculty on the front lines of student services, lead hard conversations, which lead to personal and professional growth. Watch video »
All classes are taught by experienced faculty who are highly respected student services professionals and are known for their research, expertise and innovation.
They are passionate about promoting social justice and creating equitable and successful environments – and are dedicated to including these aspects in all areas of their courses. They are also very heavily involved in community and professional organizations, and have a wide network of colleagues.
Program faculty
Jackie Balzer
Instructor, CSSA online program coordinator
Jackie currently serves as the special assistant to the president at Willamette University.
In addition to teaching at both Oregon State and Portland State University, Jackie has held various university roles, including serving as the vice president for enrollment management and student affairs at Portland State. At Oregon State, she served as the dean of Student Life and director of Student Retention Programs and as a student activities advisor. Prior to OSU, Jackie served as the director of Student Orientation Programs and the coordinator of Diversity and LGBT Support Services at the University of Oregon. She also has worked at Eastern Washington University as the assistant director for Residence Life Programs.
Throughout her career, Jackie has been a champion for student success, having both created and curated numerous programs and initiatives designed to improve the student experience and learning outcomes at several major research and land-grant universities.
Education
- Ed.D. in Adult and Higher Education Leadership, OSU
- M.Ed. in College Student Services Administration, OSU
- B.A. in Sociology and Psychology
Marigold S. Holmes
Instructor
Marigold currently serves as the manager for Sponsored Student Programs in the Office of International Services (OIS) within the Division of International Programs at Oregon State.
She has served in the field of international education for nearly 20 years. From 1997 to 2012, she worked at the Japan-U.S. Educational Commission (Fulbright Japan) in Tokyo.
Marigold is bilingual and bicultural (Japanese-American) and is passionate about promoting mutual understanding through educational exchange.
Education
- Graduate Certificate in College and University teaching, OSU
- Master of Science in College Student Services Administration, OSU
- B.A. in English Literature
Kim McAloney
Instructor
Kim serves as the academic engagement coordinator in the Educational Opportunities Program at Oregon State, where she coordinates the EOP bridge program and tutoring services in OSU’s cultural resource centers, and serves as an academic counselor.
Prior to joining the EOP, Kim worked in OSU’s Office of the Dean of Student Life coordinating student support for the CSSA program and serving as the on-campus coordinator for the NASPA Undergraduate Fellows Program.
Kim’s areas of emphasis focus on access and equity in higher education, first generation college students, bi/multiracial identity development and teaching pedagogy.
Education
- Current doctoral student in the OSU Language, Equity and Educational Policy program
- M.S. in College Student Services Administration, OSU
- B.S. in Ethnic Studies
Daniel Newhart
Assistant professor
Daniel currently serves as the associate vice provost for Student Affairs; director of Student Affairs Research, Evaluation and Planning; and is an assistant professor in the College Student Services Administration program.
Daniel is a consulting editor for the Journal of American College Health, and is the founder (with the Student Affairs Assessment Leaders) and editor-in-chief for the Journal of Student Affairs Inquiry. He writes and brings critical approaches to his practice in the areas of assessment, and academics mixed methods in higher education.
He is the current chair of the Student Affairs Assessment Leaders, a national organization for those leading assessment in student affairs, and is involved in a number of higher education associations.
Education
- Ph.D. in Educational Foundations
- M.S. in Higher Education Leadership
- B.A. in Psychology
Janet Nishihara
Instructor
Janet is the director of the Educational Opportunities Program at OSU and has been connected with the CSSA program since she was a student in the program herself.
Janet has served in various roles, including new student orientation, developmental education and access programs for underserved student populations.
She has been involved with shared governance and with Asian American/Pacific Islander students on campus, serving as a faculty advisor for several API student organizations.
Her current areas of study include identity development among students of color, first-year student success programming, the history of students of color at OSU and support for first-generation and low-income students.
Education
- Ph.D. in Educational Leadership
- Ed.M. in College Student Services Administration, OSU
- B.A. in English Education
Erich N. Pitcher
Instructor
Erich serves as the associate director of research and communication with Diversity & Cultural Engagement at Oregon State University.
Erich uses organizational perspectives to understand equity, diversity and inclusion within higher education. Well-versed in LGBTQ+ issues and processes of racialization, he uses critical perspectives to engage in research to advance social justice.
He serves on the editorial board of the NASPA Journal of Women in Higher Education and the Journal of Critical Studies in Higher Education and Student Affairs. His work can be found in Qualitative Studies in Education and the Journal of Critical Thought and Praxis.
Erich has worked at three different institutions in areas of service learning, student success, LGBTQ+ student services, and diversity and inclusion.
Education
- Ph.D. in Higher, Adult, and Lifelong Education
- M.S. in Educational Leadership
- B.A. in Social Science, Gender, and Sexuality Studies
Larry Roper
Professor, CSSA program coordinator
Larry is a professor in the School of Language, Culture and Society, where he also serves as the coordinator of the CSSA programs. From 1995-2014, he served as vice provost for Student Affairs at OSU.
He has worked in housing, career services, student conduct, multicultural services and as a dean of students.
Larry has more than 60 publications. He is co-editor of the book, Teaching For Change: The Difference, Power and Discrimination Model (2007), Supporting and Supervising Mid-Level Professionals: Charting a Path to Success (2011) and Angst and Hope: Current Issues in Student Affairs Leadership (2016). He has also served on more than 65 thesis or dissertation committees, having chaired more than 25.
Education
- Ph.D. in College Student Personnel Administration
- M.A. in College Student Personnel
- B.A. in History
Tom Delve Scheuermann
Instructor
Tom has served as a CSSA faculty member since 1993. He teaches courses in the law of higher education, American higher education history, projects, and reading and conference. From 1992-2013, Tom served as the director of University Housing and Dining Services at Oregon State.
Tom’s research and writing focus on legal issues in higher education, race and employment issues, and supervision and management. He has articles published in the Maryland Law Journal of Race, Religion, Gender and Classandthe Journal of College and University Student Housing.
Tom is a member of the District of Columbia, Maryland and United States Supreme Court bars.
Education
- M.A. in Student Personnel Work in Higher Education
- B.S. in Psychology
Tristen Shay
Instructor
Tristen is the associate director of Student Services and Student Diversity Liaison for the College of Liberal Arts.
In addition to advising and student services, they also sit on multiple boards and committees, including the Leadership Council for Equity, Inclusion and Social Justice (OSU), the National Liberal Arts Steering Committee (NACADA), Faculty Senate (OSU), and the National Out N About board (non-profit LGBTQ+ youth services).
At OSU, they support several student groups, including Hillel (Jewish Student Union), Alpha Kappa Psi (International, Coeducation Business Fraternity) and TREX (Trans* Resource and Education eXtravaganza!).
Tristen’s interests within advising are broad, but currently include persistence for trans* college students and recruitment and retention of indigenous populations.
Education
- B.A. in Gender Studies
- B.A. in At History and Visual Culture Studies
- Ed.M. in College Student Services Administration, OSU
Important dates
See our academic calendar for our full quarter term schedule.
Degree details
* Oregon State University is on a quarter-term system. There are four quarters each year and classes are 11 weeks long. This program's 54 quarter credits are equal to 36 semester credits.
† Cost per credit is calculated using tuition per credit for the current academic year. It does not include associated fees, course materials, textbook expenses, and other expenses related to courses.
‡ You can complete all courses 100% online. Some courses may require proctored exams in your local area.
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