![Larry Roper, director of the college student services administration program. Larry is in the middle of speaking; he wears rectangular-framed glasses and a grey quarter-zip pullover sweater.](https://i0.wp.com/ecampus.oregonstate.edu/news/assets/CSSA-hard-conversations_featureimg.jpg?resize=200%2C150&ssl=1)
Leading with empathy
< 1 minute read In the college student services administration master’s program online and on campus, students are faced with challenging, complex conversations about their field. Though the CSSA learning community consists of diverse perspectives, students and faculty alike have one important thing in common: the desire to make a difference in the lives of college students.