Comparative analysis of learner satisfaction and learning outcomes in online and face-to-face learning environments.
Johnson, S. D., Aragon, S. R., Shaik, N., Palma-Rivas, N.
This empirical study compared a graduate online course with an equivalent course taught in a traditional face-to-face format on a variety of outcome measures. Comparisons included student ratings of instructor and course quality; assessment of course interaction, structure, and support; and learning outcome measures such as course grades and student self-assessment of their ability to perform various Instructional Systems Design (ISD) tasks. Results revealed that the students in the face-to-face course held slightly more positive perceptions about the instructor and overall course quality although there was no difference between the two course formats in several measures of learning outcomes. The findings have direct implications for the creation, development, and delivery of online instruction.
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2000, Journal of Interactive Learning Research, 11(1), 29-49.
