Tone and Choice of Words: Why These Matter in Online Teaching and Learning
There is a lay phrase that goes somewhat like this: “it is more important how you say it than what you say”. This phrase relates to the fact that the tone we use to communicate with others matters. Tone might be easier to identify in oral discourse; however, tone might be more nuanced when the communication is in writing. Oral discourse can be characterized by intricate grammar (e.g., long and spread-out clauses), discourse markers (e.g., to indicate pauses or change of ideas), or the use of non-verbal gestures; whereas written discourse has more embedded and complex clauses (e.g., more tightly connected clauses). While there is not an absolute difference between spoken and written discourse (Biber, 1988), communicating in writing might … Tone and Choice of Words: Why These Matter in Online Teaching and Learning
